Privacy Policy
What we collect — Name, email, shipping address, and order details you submit at checkout or via support.
How we use it — To process and ship orders, provide support, and improve the site.
Payments — Payments are processed by Stripe. We don’t store or see full card numbers.
Data sharing — We don’t sell personal data. Limited sharing with service providers (payments, shipping, email) solely to fulfill your order.
Retention & deletion — We keep order records for tax/audit purposes. You can request deletion of other data by emailing support@cleanpawmat.org
Cookies — Used for basic functionality and anonymous analytics.
Your rights — Contact us to access, correct, or delete your information where applicable.
Last updated: October 30, 2025.
Terms of Use
By using this site and purchasing a product, you agree to these terms.
Orders & pricing — Prices may change without notice. An order is accepted when payment is confirmed.
Shipping & risk of loss — See Shipping details. Once a carrier marks a package delivered, risk transfers to the buyer.
Returns — All sales are final. Damaged or wrong item? Email us within 7 days with photos; we’ll repair, replace, or refund at our discretion.
Product use — Always supervise pets during use. Ensure adequate traction and correct placement before each use. No medical/sanitary or antimicrobial claims are made.
Warranty & liability — Products are provided “as is” to the maximum extent permitted by law. CleanPaw’s liability is limited to the purchase price of the product. We are not liable for indirect or consequential damages.
IP — All site content is owned by CleanPaw or its licensors. Don’t copy without permission.
Governing law — United States law and the laws of your state of residence apply.
Last updated: October 30, 2025.
Compliance & Safety
• Use only on clean, stable shower/tub surfaces; check traction before each use.
• Rinse after use.
• Keep away from heat sources; not a toy or chew item.
• No antimicrobial, medical, or sanitation claims.
• Privacy or accessibility requests: support@cleanpawmat.org
